Commonwealth Support: HECS-HELP for tuition fee support
Your Commonwealth Assistance Notice (CAN) contains information about your enrolment and your use of Commonwealth financial assistance. The notice is issued through myUNSW (My Student Profile tab > My Student Services > Financials > Commonwealth Assistance Notice).
Information relating to Commonwealth Assistance, including up front student contribution payments, HECS HELP, FEE-HELP, SA HELP or OS HELP:
Relevant details according to your career, e.g. Undergraduate, and the type of HELP you are receiving -
Full tuition fees are not displayed.
The CAN is issued within 28 days after each teaching period's census date, each semester.
You are required to check your CAN for any discrepancies and you have the right to request correction of information.
If you believe your CAN has incorrect enrolment details, e.g. you are enrolled in the wrong course or not enrolled in a course you are attending, and/or incorrect fees or student contribution charges, immediately contact the Student Financials Team on 9385 8500, or by email at firstname.lastname@example.org.
You have 14 days from the CAN date of issue (top right corner) to contact UNSW to request checking of your enrolment and/or calculations. This time limit is set by the Department of Education, not UNSW, and cannot be changed.