How to access your emails
Published: 14 September 2016
The old zMail account system for current students closed 31 August 2016. Current students can no longer access their old zMail mailbox. To access your emails log in to your new Email mailbox.
UNSW has upgraded the student email system and renamed the email service Cloud Email instead of zMail. The system upgrade provides you with the latest technology including access to OneDrive with an additional 1 TB of personal data storage.
To access your email
- Username: zID@ad.unsw.edu.au (This is Not an email address)
- Password: zPass
Remember your email address is
Where do I get more information?
To learn more about these changes please visit our Frequently Asked Questions (FAQs) or watch the following video which explains the changes really well:
Who can I contact?
Please report any issues to the IT Service Centre via: