How to access your emails

Published: 22 August 2017

How to access your emails

The old zMail account system for current students closed 31 August 2016. Current students can no longer access their old zMail mailbox. To access your emails log in to your new Email mailbox. UNSW has upgraded the student email system and renamed the email service Cloud Email instead of zMail.

To access your email

Log in to the Microsoft Online website to access your student email.

  • Username: zID@ad.unsw.edu.au (This is Not an email address)
  • Password: zPass

Remember your email address is zID@student.unsw.edu.au or name@student.unsw.edu.au (e.g. z1234567@student.unsw.edu.au or j.smith@student.unsw.edu.au).

To check your email address or update your email alias, please go to Identity Manager.

Where do I get more information?

To learn more about these changes please visit our Frequently Asked Questions (FAQs) or watch the following video which explains the changes really well:

Who can I contact?

Please report any issues to the IT Service Centre via: