Student Life Front Desk Volunteer Opportunity

Student Life Front Desk Volunteer Opportunity

The Student Life Front Desk Volunteer team is part of a bigger volunteering community called Student@UNSW of the Skill Development Program who provide a wide range of UNSW events and services.

This team is a vital role in providing guidance and support to students as well as development opportunities. It consists of approximately 8 volunteers, who work together to provide students with important information on how to navigate their way around UNSW and not only survive university but thrive at university.

The position will involve 3 to 6 hours per week for a minimum of 30 volunteering hours, fitting around your university timetable. As part of the bigger community, you will be invited to other training and volunteering opportunities, as well as networking events. For more information, please refer to Student@UNSW.

This opportunity is accredited by UNSW Advantage as eligible for recognition on your Australian Higher Graduation Statement (AHEGS).

Team members

  • The Student Life Front Desk Volunteers will work as a team to ensure the front desk is covered, especially in peak times.
  • You will work very closely with staff working behind the front desk and provide office support.


  • Work cooperatively and provide support to staff members in the Student Life and Equity and Inclusion space
  • Provide informative and helpful information to UNSW students regarding support services, professional development opportunities and other general enquiries
  • Provide empathy to students when required
  • Assist with preparing for events 
  • Attend meetings with members of the Skills Development Team and staff members
  • Adhere to WHS procedures and university protocols

Skills developed

  • Communication skills
  • Time management and organisational skills
  • Building relationship with stakeholders
  • Team work skills
  • Marketing and Event Skills
  • IT skills
  • Negotiation and problem-solving skills

How to apply

Application now open until Friday 19th January 2018

Further details are in the position description

Interviews will be in late January 2018

Training will be in late January 2018

The position will be from week of 5th February 2018 to until July 2018

Apply here - Applications close on 19/1/2018


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