Your Letter of Support

You will be given a Letter of Support containing a summary of your agreed provisions by your Equitable Learning Advisor at the end of your first appointment.

What is a Letter of Support?

A Letter of Support documents the support that the School/Faculty needs to provide you with so you can meet the course requirements. 

The letter does not disclose the nature of your disability.

Your educational adjustments will remain in place for the duration of your course unless otherwise specified by your Equitable Learning Advisor, or your circumstances change.

Depending on the nature of your condition, we may require you to provide regular documentation updates, especially if your condition fluctuates.

The Letter of Support will remain the same each year, unless you come in and discuss any changes with your Equitable Learning Advisor or if you are notified that your documentation needs to be updated.

What to do with your Letter of Support

  • Once you have been given a Letter of Support, you must email your letter to the course coordinator within one week of receiving it.
  • It is important that you arrange a meeting within the first two weeks of each term to discuss your provisions, in person, with all your lecturers and course coordinators. Your lecturers will require a copy of the letter so they can put the educational adjustments in place. Delaying the discussion could mean your adjustments are not put in place when you require them.

When are Letters of Support issued?

  • Your Letter of Support will be issued at the end of your first appointment with your Equitable Learning Advisor and will be valid for one year to cover Terms 1, 2 and 3, and Summer School if required. 
  • You will also receive a new copy of your letter if your letter is updated by your Equitable Learning Advisor.
  • Your Letter of Support will be emailed to your student email account. Please check your email account regularly, even during term break.

Updating your Letter of Support

  • If you require changes to your Letter of Support, let your Equitable Learning Advisor know as soon as possible.
  • You may be asked to bring in updated documentation to support the changes you require.
  • You will need to discuss any changes with your Equitable Learning Advisor before your letter can be updated.

Extensions for assignments

  • Your Letter of Support may contain a one week assignment extension. However, if you need to rely on this extension, you must talk to your lecturer and advise them that you would like this extension implemented. Speak to your lecturer as soon as possible and well before the due date. (If this process needs further clarification, contact your Equitable Learning Advisor.)
  • You should not assume that extensions will automatically be granted by your lecturer.
  • You will need to submit the assignment by the date you have agreed with your lecturer.
  • Additional extensions to those documented in your Letter of Support will not be considered by your lecturer without a Special Consideration application.
  • Where an extension deadline is not met, normal penalties may apply to handing work in late.

Attendance requirements

  • Please talk to your Equitable Learning Advisor as soon as possible if you are experiencing any problems with meeting attendance requirements and before you fall below the requirement.
  • Many courses have set attendance requirements for tutorials, seminars or practical classes. Usually an 80% attendance rate is required. Allowance for attendance does not mean total exemption from attending tutorials, seminars and practical classes.

If you would like additional academic support, study planning, goal setting or time management assistance, contact a Student Support Advisor.