Have you checked out myIT?

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 At UNSW, we have a range of IT features and support to help you on your journey as a student. Visit the IT website to find out about all the kinds of support we can offer you. Forgotten your password? Need help with your email? Want to download some software? You can do this and more at myIT. We also offer discounts on Hardware for our enrolled students.

Check out myIT

 

Log a request for help online

Want to log a ticket online or need to give us a call for help? You can do that on myIT.

Contact us

 

IT Walk-in Service Centre

Need some in-person support? Our walk-in service centre is available Monday to Friday from 8:00am to 6:00pm and Saturday to Sunday from 11:00am to 2:00pm. You can find us on the Ground Floor, Library Annexe, UNSW Sydney NSW (near the Post Office).

 

Uni-verse app

Uni-verse is the university’s own app and is free to download from the App store and Google Play. With Uni-verse you can access personalised services from the palm of your hand. Find out about student events, sports and societies, discover study spaces on campus, access campus maps and transport info, find a job, check out the gym and more!

Find out more

 

Microsoft Office 365

All enrolled students get the Microsoft Office 365 suite for free! Head to myIT to download. You will need your zID (e.g. z3457309) and password to log in.

Get Office365

 

Adobe Creative Cloud

Update: UNSW have come to a temporary agreement with Adobe to ensure students currently studying from home retain access the Adobe Creative Cloud. Until 6 July 2020, you can download and use Adobe Creative Cloud on your personal device. After this date all student accounts will return to the normal Adobe Shared Device Licensing (SDL) account and it will only be available on select campus computers.

Instructions for download:

  • Visit the Adobe website and scroll down to Problems installing? Try alternative download links and select Windows | Alternative downloads or macOS | Alternative downloads depending on your device
  • Click the blue download button (this will download the files to your computer)
  • Double-click the zip folder and click 'Extract All' in the top ribbon
  • Double-click the red Set-up icon
  • You will be prompted to sign I, do so with your [email protected] and your zPass
  • Click on the programs you want to install

 Install now

 

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