Published: 30 November 2020
Term 3 results will be sent to students via email by 12pm midday and posted to myUNSW by 5pm AEDT on Thursday 17 December.
If you have any questions regarding your results you can contact The Nucleus: Student Hub which will operate with the following extended hours of service:
|Thursday 17 December||8am - 8pm AEDT|
Phone & online enquiry (from 8am - 8pm)
In person (from 9am - 5pm)
|Friday 18 December||9am - 8pm AEDT||Phone and online enquiry as well as in person for document collection*|
|Saturday 19 December||9am - 2pm AEDT||Phone and online enquiry|
Ordering your documentation
*Please note that document collection is via appointment only. Once you have ordered your documentation you will receive an automated email notifying you how to make an appointment. This process is subject to change.
The University will also shutdown for the holiday period from Monday 21 December until Monday 4 January 2021. If you have an enquiry during this time, you can contact The Nucleus: Student Hub which will remain open on the following days and times:
|Monday 21 December||9am - 5pm AEDT||In person*, phone and online enquiry|
|Tuesday 22 December||Phone and online enquiry|
|Wednesday 23 December|
7.30am - 5pm AEDT
|Thursday 24 December||9am - 5pm AEDT|
|Wednesday 30 December|
|Thursday 31 December|
*Please note, Monday 21 December is the last day you can visit The Nucleus: Student Hub for in person appointment until it reopens on Monday 4 January 2021. Faculty related enquiries are not available in person on this date - please phone or complete an online enquiry form.
The Nucleus: Student Hub can be contacted by phone on +61 (02) 8936 7005 or through submitting an online enquiry.
It is important to remember that while UNSW is closed, your grades, academic standing and student record will not change. The university will re-open from Monday 4 January 2021 and advisors at The Nucleus: Student Hub will be available to take your enquiry.
Guide to grades
Each course a student undertakes at UNSW is assessed using a variety of methods. Course authorities are responsible for assigning a single, final result to each student who has enrolled in any of their courses throughout the semester.
This result generally takes the form of a mark between 0 and 100 which determines your final grade.
What if I need some support?
If you're feeling stressed, isolated or lonely, check out the self-help resources on the Mind Hub.
If you require mental health and support, you can contact CAPS for a drop-in appointment on Monday 21 December from 9am – 5pm AEDT. You can also phone Benestar on 1300 360 264 for one-off or ongoing counselling.
Out of hours, you can contact Lifeline on 131 114 or the Mental Health Line on 1800 011 511 for acute mental health issues or if you or someone you know is in immediate danger, please call 000.
International students onshore (in Australia) can contact the Medibank 24/7 Helpline on 1800 887 283. International students offshore (not within Australia) can contact them on +61(2) 8905 0307. Please note that you do not need to be registered with Medibank in order to access their phone service.
Want to appeal a result?
Arc Legal & Advocacy can provide assistance in appealing and disputing academic results via experienced, independent lawyers. They are available Thursday 17 & Friday 18 December from 9am - 6pm AEDT.