Published: 30 November 2020
Most of the University’s services will close from Friday 18 December 2020 and will reopen from Monday 4 January 2021.
If you have an enquiry during this time regarding your Term 3 results, enrolment or otherwise, you can contact The Nucleus: Student Hub which will remain open on the following days and times:
|Monday 21 December||9am - 5pm AEDT||In person*, phone and online enquiry|
|Tuesday 22 December||Phone and online enquiry|
|Wednesday 23 December|
7.30am - 5pm AEDT
|Thursday 24 December||9am - 5pm AEDT|
|Wednesday 30 December|
|Thursday 31 December|
*Please note, Monday 21 December is the last day you can visit The Nucleus: Student Hub for an in person appointment until it reopens on Monday 4 January 2021. Faculty related enquiries are not available in person on this date - please phone or complete an online enquiry form.
The Nucleus: Student Hub can be contacted by phone on +61 (02) 8936 7005 or through submitting an online enquiry.
What if I need some support?
If you require mental health and wellbeing support, you can contact the Student Support Advisors, International Student Advisors or CAPS as per the following schedule:
|Thursday 17 - Friday 18 December||Student Support Advisors||9am - 5pm AEDT||Local students|
|International Student Advisors||International students|
|Thursday 17 - Monday 21 December|
Counselling and Psychological Services (CAPS) &
UNSW Health Service
|All students - for Teleheath counselling appointments|
What if I need some support whilst UNSW is closed?
If you are not feeling like your usual self, if you’re feeling nervous, lonely, stressed or depressed, there is free, confidential help available – people you can talk to any time of the day or night:
|Call Benestar on 1300 360 364 for one off or ongoing counselling||Call Lifeline on 131 114 or chat online (24/7)|
|International students not in Australia: Medibank +61(2) 89050307 (24/7)||International students in Australia: Medibank’s International Student Health and Support Line: 1800 887 283 (24/7)|
Alternatively you can check out the self-help resources on the Mind Hub.