Published: 18 December 2020
Most of the University’s services will close from 5pm Friday 18 December 2020 and will reopen from Monday 4 January 2021.
If you have an enquiry during this time regarding your Term 3 results, enrolment or otherwise, you can contact The Nucleus: Student Hub which will remain open on the following days and times:
|Monday 21 December||9am - 5pm AEDT||In person*, phone and online enquiry|
|Tuesday 22 December||Phone and online enquiry|
|Wednesday 23 December|
7.30am - 5pm AEDT
|Thursday 24 December||9am - 5pm AEDT|
|Wednesday 30 December|
|Thursday 31 December|
*Please note, Monday 21 December is the last day you can visit The Nucleus: Student Hub for an in person appointment until it reopens on Monday 4 January 2021. Faculty related enquiries are not available in person on this date - please phone or complete an online enquiry form.
The Nucleus: Student Hub can be contacted by phone on +61 (02) 8936 7005 or through submitting an online enquiry.
If you require mental health and wellbeing support, you can contact the Student Support Advisors, International Student Advisors or CAPS as per the following schedule:
|Thursday 17 - Friday 18 December||Student Support Advisors||9am - 5pm AEDT||Local students|
|International Student Advisors||International students|
|Thursday 17 - Monday 21 December||All students - for Teleheath counselling appointments|
If you are not feeling like your usual self, if you're feeling nervous, lonely, stressed or depressed, there is free, confidential help available – people you can talk to any time of the day or night:
|Call Benestar on 1300 360 364 for one off or ongoing counselling||Call Lifeline on 131 114 (24/7) or chat online (7pm - midnight AEST)|
|International students not in Australia: Medibank +61(2) 89050307 (24/7)||International students in Australia: Medibank's International Student Health and Support Line: 1800 887 283 (24/7)|
Alternatively you can check out the self-help resources on the Mind Hub.
- Medical Emergency or suicide attempt – Call 000 or go to your nearest public hospital emergency room
- If you are on campus call the On-Campus Emergency Support Team: 9385 6666
- If you or someone you know is thinking of taking their own life, call the Mental Health Line: 1800 011 511