Don't forget to tap on & off at UNSW!

Don't forget to tap on & off at UNSW!

Published: 4 May 2021

Transport officers are deployed across public transport services, checking tickets to ensure customers have paid their fare. If you don't tap on using an Opal card or contactless payment, you don't have a valid ticket and you may be fined.

There are more than 800 Transport Officers, Authorised Revenue Protection Officers and Police patrol all modes of public transportincluding metro, trains, buses, light rail and ferries, checking that customers are travelling with a valid ticket. Officers carry Opal card readers to check if you have paid your fare.


  • If you are using an Opal card, officers will check your balance, recent transaction history and the card type (e.g. Adult, Senior/Pensioner, Concession or Child/Youth)
  • If you are using a concession Opal card you must also carry with you your student ID as proof of entitlement
  • If you forget your Opal card or student ID you can tap on using a contactless card or device.

Key facts

  • On average, up to 10,000 people have their tickets checked every day
  • Approximately 9 out of 10 people pay their fare
  • If you’re not doing the right thing the chances of getting caught are high because officers will be travelling across the whole transport network and at different times of the day
Remember, it is an offence to travel on public transport in NSW without being in possession of a valid ticket - tap on every time to avoid a hefty $200 fine (maximum fine amount $550)!

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