Travel Concessions with Opal Card

Opal Card Travel Concessions

What is it?

The Concession Opal card allows eligible students to access fares at half the price of the Adult Opal card for travel on transport services including:

  • All Sydney Trains
  • All NSW TrainLink Intercity services
  • Light rail
  • All buses in Sydney, the Blue Mountains, Central Coast, Hunter and Illawarra
  • All Sydney Ferries and the Stockton Ferry in Newcastle

Please note: You also need to carry your student ID card at all times as proof of identity when travelling on your Concession Opal card.

Am I eligible?

According to Transport for NSW you're eligible to apply for a Concession Opal card if you are:

  • Australian Citizen or Australian Permanent Resident
  • Residing in New South Wales
  • Full-time student enrolled on an internal basis (except where a person by reason of disability is enrolled on a part-time basis and/or on an external basis). The standard full-time enrolment load at UNSW is 24 units of credit (UOC) per semester; however you are considered to be a full-time student if you are enrolled in at least 18 UOC.

Concession Travel is Changing

For travel outside the Opal network – including many rural and regional buses and NSW TrainLink Regional services:

  • Tertiary Student Concession Cards and foil stickers will not be accepted after 31 March 2017
  • you’ll need to apply for a Transport Concession Entitlement Card to prove your eligibility to travel on a concession fare.

Applications for a Transport Concession Entitlement Card open from 1 February 2017.

Note on eligibility for:

* International students
* Students undertaking cross-institutional studies
* Students with a disability

International students

If you are an International student you are not eligible for a concession unless you are in receipt of an approved Australian Government scholarship and enrolled full time.

The Australian Government Scholarships program, comprising of:

  • The International Postgraduate Research Scholarships, funded by the Department of Education and training for full research scholarships
  • The Endeavour Postgraduate Scholarships and Vocational Education and Training
  • The Australian Awards (two scholarship streams) funded by the Department of Foreign Affairs and Trade for full scholarships

Students undertaking cross-institutional studies

If you are a UNSW student undertaking cross institutional studies and your combined study load is equivalent to a full time study load you may be eligible for a concession. Please bring proof of your cross institutional enrolment to Student Central.

Students with a disability

If you are a student with a disability, studying part time, and you are registered with Disability Services you may be eligible for a concession. Please discuss this with your Disability Advisor.

How to apply

Step 1

You will be required to give your consent for UNSW to provide details of your eligibility to Transport for NSW before you can apply for your Concession Opal card. Eligible students can provide their consent through myUNSW

Eligible students travelling outside the Opal zone will also need to fill in an Application for a NSW Tertiary Student Concession Card (PDF). Please bring the completed form to FM Assist reception.

Step 2

Please allow 2 business days for your information to reach Transport for NSW, you can then apply for your Concession Opal card by visiting opal.com.au or calling 13 67 25 (13 OPAL).

Ensure that you have your student enrolment information to hand when applying and please enter your details, especially your name, exactly as they appear on your UNSW record.

Step 3

Your card will be posted to your mailing address (5-7 days after your application is completed).

You will need to activate your card when it arrives.

Answers to FAQs

I lost my card, what should I do?

If at any point you lose your Concession Opal card, please contact Opal directly on 13 67 25 (13 OPAL).

Will variation of full-time enrolment status affect eligibility?

Variations in your study load from part-time to full-time and vice versa which will affect your Concession Opal eligibility.

If your study-load in a semester drops from full time (18-24uoc) to part time (less than 18uoc) you will no longer be eligible for the Concession Opal Card and your card will be cancelled.

My card has been cancelled, what should I do?

If your Concession Opal Card is cancelled you will need to apply for another Concession Opal card through the Opal website.

If you have any money left on your cancelled (invalid) card, you will then need to organise to have the balance transferred to your new card.

You cannot reactivate a cancelled (invalid) Concession Opal card.

Should I apply for new card if I've transferred from another institution?

If you have transferred to UNSW from another institution you will need to apply for a new Concession Opal card in the normal manner (see above). The Concession Opal card from your previous institution will be cancelled.

Where to get help?

If unsure about your enrolment status

If you are unsure whether you qualify as a full-time student, are unsure about your enrolment status, or want to confirm that you have opted in correctly to share your information, then Student Central can help.

If you need any other type of concession 

If you need to apply for any other type of concession (e.g. outside the Opal zone) FM Assist can help.

If you have any other questions

If you have any other questions regarding the Concession Opal card then you will need to contact Opal directly. Check out their Concessions FAQ section as a first port of call.