Here you can discover contacts that can help you with your complaint and the process of making a complaint.
Student Conduct and Integrity Unit
The Student Conduct and Integrity Unit can provide information on the complaints process.
Phone: (02) 9385 8515
Email: studentcomplaints@unsw.edu.au
Educational Support Advisor
Educational Support Advisors are available to provide support in making a complaint, particularly at the informal level.
Student Advocate
For independent advice and advocacy, you can contact: Student Advocate at Arc@UNSW (http://www.arc.unsw.edu.au/help)
Administrative matters
For a course-related complaint talk to your tutor, your lecturer or the course co-ordinator. Alternatively, you could seek advice from your School Grievance Officer or Head of School.
Postgraduate Research Students
The Graduate Research School is the central administrative and support unit for all higher degree research students and their supervisors at UNSW.
Personal matters
Counselling and Psychological Services [CAPS] offers individual counselling and support in helping students to find their way at university.