On this page you will find information to assist you to pursue a complaint about your student experience.
Yes, complaints can be made anonymously.
A complaint is any type of problem, concern or grievance about your studies, student life, the University or the University environment. Basically, anything which negatively affects your studies or experience at University can be raised as a complaint.
Talk to someone about your concerns and familiarise yourself with the policy and procedure that relate to your concerns as well as the Student Complaint Procedure. The following resources can help you to decide how to address your concerns:
Here you will find an overview of the complaints process.
Find out how to make your complaint count.
Find out how you can submit your complaint.
Discover contacts that can help you with your complaint.
In this section you will find policy documents relating to complaints and some useful links.