Mental Health Connect

Sometimes finding the right support can be overwhelming and that's where Mental Health Connect can help.
UNSW Mental Health Connect helps you find the support you need for your mental health, whether that be face-to-face or online.

How can Mental Health Connect help?

We will contact you to discuss your situation and make recommendations based on your own individual circumstances.
All contact with us is completely confidential.

How can I access Mental Health Connect?

Click to access confidential online form

Mental Health Connect is available to all currently enrolled UNSW students who are living in Australia.

Scan the QR code or click here for the online confidential form, this will give us an overview of your concerns.

You can also call us on 02 9348 0084.

Can't wait and need support now?

  • If it is after hours, call UNSW Mental Health Support, 5pm-9am: 1300 787 026
  • International students, not in Australia, call +61 2 8905 0307 anytime of the day or night (24/7)

Frequently asked questions

How much does it cost?

All appointments are completely free of charge for students who are currently enrolled at UNSW.

Worried about sharing your concerns?

All information we gather is completely confidential. Your personal information will not be shared with anyone without your consent, this includes your faculty or lecturers. For further information, see our privacy statement by clicking here

What can I expect if offered an appointment?

Appointments are scheduled to last around 30 minutes. We will ask you some questions to help work out what might help. We always work with you as an individual and will always treat you with respect.

What happens after an appointment?
Depending on your circumstances and only with your consent, you may be referred to other services at UNSW or support in your local area. We always provide students with a clear plan for next steps.

I’m not currently living in Australia, can I access Mental Health Connect?
Mental Health Connect is currently only available to students who are living in Australia. If you are living outside of Australia, please contact Medibank on +612 8905 0307 anytime of the day or night (24/7). You may also wish to discuss your situation with the International Student Support team. To contact them, go to UNSW International Student Experience Unit, UNSW Current Students.


When to get help

Sometimes it can be difficult to know when to ask for help. Check out this link to find out more. 

For staff

Staff members looking for advice to help a student, can call: 02 9348 0085 between M–F 9am – 5pm.

24/7 Help and support