How to access your email

How to access your email

Published: 21 August 2020

Remember to check your student email mailbox for important notifications! Email is the main way UNSW communicates with students.


To access your email:

Log in to Outlook online

Username: zID@ad.unsw.edu.au

  • Your zID followed by ad.unsw.edu.au
  • Note: This is not your email address

Password: Your zPass

Access for new students

If you have recently accepted your offer of admission to UNSW, you need to enrol in at least one subject before you can access your email. Once enrolled, you will then be able to sign in after 48 hours.


Your email address

Your email address is for example: zID@unsw.edu.au or name@unsw.edu.au (e.g. z1234567@unsw.edu.au or j.smith@unsw.edu.au).

 

Forgot password?

Visit Identity Manager to change your password

 

How to redirect your email

Forwarding email to another account

 

Where do I get more information?

IT support page for accessing email

 

Who can I contact?

Please report any issues to UNSW IT: