To streamline our communication and ensure your questions are addressed in a timely manner, please note the following guidelines when emailing your convenor or teacher:
- Include Your Student ID and Course Code: When you email your convenor or teacher, please provide your course code and student identification number to help us identify and assist you.
- Response Time: Unless your question requires an urgent response, please allow up to 3 business days for a reply. We appreciate your patience and understanding.
- Course Content and Assessment Queries: For questions related to course content or assessments, please post them on the relevant Moodle discussion forums in your course rather than emailing your convenor or teacher. This helps create a collaborative learning environment and ensures your queries are addressed by the appropriate members of the teaching team for the benefit of all students. Confidential enquiries (e.g., questions about Special Consideration or Equitable Learning Plans) should not be posted to course forums.
- When to contact the Nucleus: The Nucleus should be your first point on contact for all enquiries relating to your studies, aside from those mentioned above. It is recommended that you first reach out to our Law & Justice Nucleus team who will be able to assist you, or direct you to the right place for support.