How to get replacement Student ID

Here you can find information on how to get a replacement Student ID card if your:

  • Name has changed
  • Card is lost or damaged
  • Card has expired

My name has changed

If you change your name after commencing your studies at UNSW, you are required to notify the University using the Correction of Personal Details PDF form.

From Wednesday 18 March, 2020 our Replacement ID Card services will be temporarily suspended due to additional measures UNSW has adopted in relation to COVID-19. For more information please contact The Nucleus: Student Hub by phone on +61 2 9385 8500.

Lost or damaged card

You are responsible for any misuse of your card until it is reported lost or stolen. Lost or stolen cards must be reported immediately to The Nucleus: Student Hub.

From Wednesday 18 March, 2020 our Replacement ID Card services will be temporarily suspended due to additional measures UNSW has adopted in relation to COVID-19. For more information please contact The Nucleus: Student Hub by phone on +61 2 9385 8500.

Expired card

Student ID cards are valid for 3 years, provided you remain enrolled during that time. If your Student ID Card expires before the date that you complete your program, you can obtain a new card. Replacement of an expired ID card is free. Please present your expired card and a new one will be issued free of charge.

We are aware some students’ ID cards will expire on 31 March 2020. Please note, if you are enrolled in a course for the current term your card will remain active, despite the expiration date having passed and you can request a replacement as soon as our face-to-face services recommence.