There are two circumstances in which you may need to apply for a refund/remission of fees.
Note that if you withdraw from a course before the relevant teaching period census date you will not incur tuition fee/student contribution charges for the course, and therefore do not need to follow this procedure.
If you have overpaid please request refund for overpayment of fees here.
Commonwealth Government Legislation (The Higher Education Support Act 2003) stipulates that in special circumstances you may apply for remission of HELP debt, FEE-HELP, HECS-HELP, student contribution amounts and tuition fees if you withdraw from a course after the relevant census date. There can be no refund of the Student Services and Amenities Fee (SSAF).