About the Health Service

The UNSW Health Service has a team of highly experienced doctors, and health professionals available to help you with any concerns you may have about your health and wellbeing and any issues you would see your family doctor for.

Our Team

Our doctors are all experienced with acute and chronic medical conditions, injuries, sexual health, contraception, travel medicine, vaccinations and mental health issues.  

Meet the team and see their special interests. Some doctors can conduct appointments in other languages. Mandarin – D Pei Chen, Dr Yu Zhang, Dr Yuanying Peng, Dr. Sun. Greek – Dr Anthea Charalambous , Dr Bill Kefalas. French – Dr Sarah Brewster

Services

We provide a broad range of services including;

  • General health checks
  • Pathology such as blood tests, spirometry and ECG's
  • Sexual health checks
  • Sexual health information for the LGBTQIA+ community
  • Travel advice and vaccinations
  • Treatment for minor injuries and sprains
  • Mental Health (including mental health care plans, referrals and in-house care)
  • Treatment/management for heart problems
  • Referrals to specialists where necessary
  • Medical Compliance Checks for Med Students
  • Ongoing care

Need info? Ask our GP's about

  • Smoking and quit support
  • Gambling
  • Sexual health
  • Reproductive health
  • Mental Health
  • Trans and Gender Diverse support and services
  • Or any other health concerns

Confidentiality and Health Service policies

Safeguarding our patients confidentiality is very important to us. We do not share your information with the University.

Please read our policies to find out more.

Our PDF icon appointment policy outlines our policies surrounding appointments, medical emergencies and urgent queries, patient rights and complaints.

The PDF icon practice privacy policy outlines how we manage your personal information.

For your ease of mind, our PDF icon confidentiality agreement is a document that our staff members must sign and adhere to as a condition of employment.

If you wish to record a video or audio of your doctors visit you need to inform the doctor at the beginning of the consultation. The doctor can then determine if they wish to give consent to this before commencing the consultation. It is unacceptable to record a doctor without gaining their consent. 

 

Feedback

We want to make your experience at the Health Service a positive one, so if you have any feedback or complaints please contact the Practice Manager Hannan Awada in the first instance. Hannan can be contacted on 93855425. Email: [email protected]

You can also provide feedback through our 6 question quick Qualtrics survey. Please click on the link   https://unsw.au1.qualtrics.com/jfe/form/SV_eaoRm3ChmcuDiR0

 We take all complaints seriously, no matter how trivial they may seem. If the matter cannot be resolved, the patient is advised about how to contact the external Health complaints commissioner. New South Wales Health Care Complaints Commission (HCCC) Telephone: (02) 9219 7444 / 1800 043 159 (Toll Free in NSW) Web: www.hccc.nsw.gov.au

Complaints that relate to privacy issues or concerns that cannot be resolved internally are to be directed to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992 Postal Address: GPO Box 5218, Sydney NSW 2001 Web: www.oaic.gov.au

Members of the public may make a notification to the Australian Health Practitioner Regulation Agency (AHPRA) - www.ahpra.gov.au - about the conduct, health or performance of a practitioner or the health of a student. Practitioners, employers and education providers are all mandated by law to report notifiable conduct relating to a registered practitioner or student to AHPRA.

Location and contact details

Location: Ground Floor, East Quadrangle Building Kensington Campus: Campus map reference E17

Telephone: (02) 9385 5425

Email: [email protected]

Opening hours:

Monday to Thursday  8.00am - 6 pm 

Friday 8.00am – 5.00pm 

Saturday, Sunday & Public Holidays – CLOSED

Pathology Clinic - 8.30am-1pm,  2pm - 4pm Monday to Friday

Ring for last appointment times

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