What costs are covered if I get COVID19?
- OSHC covers you for COVID-19 testing and treatment.
- You can visit the doctor in Australia when you are sick or the hospital for an emergency with limited out of pocket costs.
- If you are hospitalised in a public or private hospital for COVID-19, Medibank will cover eligible expenses.
- If you require an ambulance to take you to hospital due to a medical emergency this is also covered.
For more information about what costs Medibank OSHC will cover towards COVID-19 testing and treatment, review page 3 of the Medibank COVID-19 FAQs.
If you are insured with Medibank OSHC, AHM, Allianz or BUPA, you will have no out-of-pocket costs for your doctor's appointment at the UNSW Health Service. Your appointment will be bulk-billed.
Why is the health advice different here than in my home country?
The restrictions and health recommendations are set locally by governments under guidance from the World Health Organisation. Different governments will set different restrictions based on a number of factors including their population’s demographics, healthcare system, borders and economy.
Australia’s response appears to be working as the number of new cases reported daily appears to be stabilising. This is thanks to the efforts we have been all been making to help limit the spread.
I am feeling really homesick and I am worried about my family. What should I do?
It is normal to feel homesick or anxious at the moment. It is important to look after your mental health and stay connected with your loved ones through social media, video calls and messages. Stay engaged with university life through Arc’s wide range of online programs.
Remember that it is okay to speak to someone about how you are feeling. You can speak to one of our friendly International Student Advisors or CAPS counsellors confidentially for some useful strategies to manage homesickness.
Can I call Medibank for advice?
The Medibank Student Health and Support Line is open 24 hours, 7 days a week. Call 1800 887 283.
Seeking help is private between you and Medibank.
If you are unsure about what to do in any situation, have any questions about how you are feeling, or would like to speak to someone about stress or worries or your mental health, call the Medibank Student Health and Support Line.
If you are more comfortable chatting to Medibank in a language other than English, this can be arranged.
Will seeking help or the information I give to Medibank affect my visa?
No. Your conversations with Medibank are completely confidential. They will not have an impact on your student visa or enrolment at UNSW.
What if I have to extend my visa?
If you need to extend your visa you will also have to extend your OSHC. Learn more here.