Student Support and Success Advisors

Welcome to Student Support and Success

Our team of Student Support Advisors work with all students to promote the development of skills needed to succeed at university, whilst also providing personal support.

  • Do you need assistance transitioning to working online?
  • Do you have personal or life circumstances which are affecting your study?
  • Would you like support because of how COVID-19 is affecting your life and studies?



In line with the most recent UNSW communication to students, all our appointments are now being offered as either a telephone or video call appointment. There will be NO in-person appointments available.

Students will be able to continue to access the services of Student Support Advisors despite not being on campus. Please ensure your environment is quiet, safe and free from distraction where you can comfortably discuss topics with your advisor. Details of appointments will be sent via email when you book with an advisor. Please ensure you check your emails.

If you require immediate support and you are feeling overwhelmed by stress or anxiety, you can contact the following for free, confidential and anonymous supports:

Kensington campus - John Goodsell Building

John Goodsell Building, Ground Floor, UNSW Kensington campus

  • Student Support and Success Advisors, John Goodsell Building, Ground Floor, The University of New South Wales, Kensington NSW 2052.
  • Campus map reference F20 (PDF) - Beside the Central Lecture Block

Kensington campus - The Nucleus: Student Hub

Located inside main Kensington campus library

  • Student Support and Success Advisors in The Nucleus: Student Hub - located inside the main Kensington campus library, first right as you enter the library main entrance.
  • Campus map reference F21 (PDF)

UNSW Art & Design

Thursdays (by appointment)