Student Support and Success Advisors

Welcome to Student Support and Success

Our team of Student Support Advisors provide personal support and work with all students to promote the development of skills needed to navigate and succeed at university.

Drop-in service

There's a daily drop in service for short (10-15 minute) consultations in person or via phone or virtual face-to-face video call, Monday to Friday.  

  • In person 1:00pm - 4:00pm: Click here to join the In-Person Queue. A Student Advisor will see you in the Nucleus.
  • Virtual 10:30am - 12:00pm, 1:00pm - 4:00pm: Click here to join the Virtual Queue. A Student Advisor will call you on Teams or phone.  Please ensure your phone number is up to date on MyUNSW


All our appointments are now being offered as either a telephone or video call appointment or in-person appointments. 

Book an appointment with the advisor that’s available on campus on the day. The appointment will take place in the John Goodsell Building, Ground floor. When booking in, please write “in person” in the comment section.

  • Bridey Martin: Wednesday, Thursday, Friday
  • Darcy Keogh: Monday, Tuesday, Wednesday
  • Michael Davidson: Wednesday, Thursday, Friday

Students can access the services of Student Support Advisors despite not being on campus. If you are attending a telephone or video call appointment, please ensure your environment is quiet, safe and free from distraction where you can comfortably discuss topics with your advisor.

Details of appointments will be sent via email when you book with an advisor. Please ensure you check your emails. 

If you require immediate support and you are feeling overwhelmed by stress or anxiety, you can contact the following for free, confidential and anonymous supports:

We can help you with




Kensington campus - John Goodsell Building

John Goodsell Building, Ground Floor, UNSW Kensington campus

  • Student Support and Success Advisors, John Goodsell Building, Ground Floor, The University of New South Wales, Kensington NSW 2052.
  • Campus map reference F20 (PDF) - Beside the Central Lecture Block

Kensington campus - The Nucleus: Student Hub

Located inside main Kensington campus library

  • Student Support and Success Advisors in The Nucleus: Student Hub - located inside the main Kensington campus library, first right as you enter the library main entrance.
  • Campus map reference F21 (PDF)