Shape our future
Change really does happen.
Student feedback informs quality assurance processes at the course, program, school and faculty level.
Give your feedback in confidence
Your identity is not released to anyone.
We release one report for your course and only include the answers to questions and comments only for the class as a whole
Your teachers will never see your name or zID. Read the myExperience Survey Privacy Statement.
Know that what you say can never influence your marks
We do not release myExperience reports until your results are officially published.
Provide constructive feedback to help us make decisions
Your feedback is a source of evidence for the purposes of promotion and awards.
We read all student comments. Your comments make a big difference. in 2017 we read over 10,000 comments.
Find out what's changed since last semester
A page is available in Moodle soon so teaching staff can let students know how student feedback has led to positive change in your courses.
myExperience has two sets of questions: course questions and teacher questions (see below).
Survey reports are sent to course convenors and teachers so that they can respond to the feedback. Lots of improvements are made as a result of your feedback. This may include changing course delivery methods, changes to reading lists or course content. Teachers will normally let you know what changes have been made as a result of previous student feedback.
Both the course survey and teacher surveys have two open questions so that you can give specific feedback on your courses and teachers. Use these open questions to express your concerns and suggestions as these can be the most valuable part of the surveys.
Be constructive by providing useful comments and suggestions that can lead to a positive outcome such as a better process or improved behaviours. Constructive feedback can be positive - letting someone know what they are doing well, negative - making suggestions about things that could be improved, or neutral - which could be simply an objective observation.
Always respond with courtesy, tolerance and respect as called for under the UNSW Student Code of Conduct.
Some tips on giving feedback:
Some examples of feedback:
You will receive an email when myExperience is open and ready for you to complete – just follow the personalised link to access your survey. myExperience will also be promoted in Moodle, so look out for this on your course pages. You can also login directly to myExperience or find the link in the top left hand corner of myUNSW.
A course is surveyed each time it is offered. For courses which run in the standard UNSW Academic Calendar the surveys will open approximately 2 to 3 weeks before the end of the teaching period.
All surveys close before the exam period.
AGSM, UG Medicine and UNSW Canberra surveys operate to their academic calendars and have similar evaluation periods.
The myExperience survey is completely confidential and your identity is not released to teaching staff.
The survey is conducted in accordance with the myExperience Survey Procedure, and the myExperience Survey Privacy Statement. Your responses will be managed in accordance with the Data Governance Policy. Responses are reported in an aggregated manner and no individual will be identified in the reporting of the survey results. Please note however, if you include identifying information in free text responses this may be available in the survey results.
There are two sets of questions in the myExperience survey – course questions and teacher questions. The same teacher questions will be asked for all teachers i.e. lecturers and tutors.
1. I felt part of a learning community.
2. The feedback helped me learn.
3. The digital resources helped me learn.
4. The assessment tasks were appropriate.
5. The amount of assessment was appropriate.
6. Overall I was satisfied with the quality of the teaching.
7. Overall I was satisfied with the quality of the course.
8. What were the best things about this course? [Open comments]
9. What could be improved? [Open comments]
1. This teacher encouraged student participation.
2. This teacher provided helpful feedback.
3. Overall I was satisfied with the quality of this person's teaching.
4. The best features of this person's teaching were__. [Open comments]
5. This person's teaching could be improved by__. [Open comments]
Note - in the live myExperience survey, the teacher's [Preferred name] + [Last name] will be listed in replacement of 'this teacher' i.e. 'Joe Bloggs encouraged student participation'