Live Chat with a Student Mentor

Live Chat is available to all new UNSW students and connects you with a senior UNSW student online, so you can ask questions from anywhere!


You can connect from Friday 17th January to Friday 6th March 2020, 12pm to 8pm* AEST, Monday to Friday, via the Live Chat box below. 


Chat online here from Friday 17th January 2020


Through the Live Chat you can ask any question about student life, and a friendly peer will point you in the right direction, including: 

    • What is the difference between a tutorial and a lecture?
    • What is a day in the life of a UNSW student like?
    • What are the best ways to make friends and meet new people?
    • Have I processed my enrolment properly? Who should I contact to ensure I have finalised my enrolment? 
    • What do I need to do to help me settle in once I have enrolled?
    • Is there anything I should do to prepare over the holidays, before I start my first classes? 
    • How does orientation week work and what do I need to go to? 
    • I'm an internatioanl student, what support is available to me?
    • What’s the best way to find my way around campus on my first day? 
    • What’s the easiest way to get to campus? What is public transport to and from campus like? 
    • How can I get my ID card? 
    • What volunteering and co- curricular programs are avalable while I study?

And any other questions you can think of to help you settle into life as a UNSW student.