While you wait for a UNSW staff member to answer your call, have a look at our most frequently asked questions during this time of year.
Remember, if you are an active UNSW student and have already emailed or submitted a form, you can track the progress of your request online.
Enrolment
- How to choose your courses
- As a new student, you should have a personalized offer page with recommended courses. Search your emails or contact the Future Students Team for your link
- Search the UNSW Handbook for your Program Structure and required courses
- How to enrol online
- Step 1 - Course Enrolment
- Step 2 - Class Registration
- Credit Transfer
- What to do if your class is full
Program Changes
- How to defer your offer as a new student (start in a later Term)
- How to apply for Program Leave (take a break from active study and return later)
- How to apply for an Internal Program Transfer (change your Program/Degree at UNSW)
Fees
- How Commonwealth Support and HECS-HELP work
- Your Fee Statement
- The Student Services and Amenities Fee (SSAF)
Student ID Card
- How to get an ID Card as a new student
- How to get a replacement ID Card
Official UNSW Documents
- How to get an Academic Transcript
- How to get an Award and Enrolment Statement